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Heaps O Wins Casino Payout Delays - What's going on with the software?

2026-02-08
Hey legends, anyone else having shocking trouble getting paid out from Heaps O Wins? I've been waiting for ages on a withdrawal and it's doing my head in. I hit a decent win last week, tried to pull out a few hundred bucks, well over the AU$100 minimum. I used my Visa debit card, thinking it'd be pretty straightforward, but it's been like four business days already. Their site says 1-3 business days for credit cards, so I'm past that now, yeah? I also tried to do a smaller one with Bitcoin 'cause I've heard that's faster, like 1-3 hours they claim for e-wallets and crypto. But that's just sitting there pending too. What's the point of having AUD support and all these options like MasterCard, Neosurf, Bitcoin, if nothing actually moves? Is it a software glitch or something dodgy going on? Just wanna get my cash, mate.
2026-02-10
Bloody oath, mate. Same here. FML.
2026-02-14
Same here tbh.
2026-02-15
๐Ÿ™„ Ugh.
2026-02-20
Replying to @PokieNutAU:
...tried to do a smaller one with Bitcoin 'cause I've heard that's faster, like 1-3 hours they claim for e-wallets and crypto. But that's just sitting there pending too.

Yeah, the Bitcoin one is definitely suss. Should be instant or a couple of hours max after approval. If it's just sitting there, it's not the blockchain, it's their internal processing. Sounds like a backend mess, not a network one.
2026-03-01
Yeah mate, 100%.
2026-05-15
Still no joy for me either. This is beyond a joke. The software must be completely borked or something. How hard is it to just pay out? Never again.