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Rickycasino Verification Algorithm Messing Up Withdrawals? Anyone Else?

2026-02-18
Mate, is anyone else having a shocker with rickycasino's verification system? I've been trying to pull out a decent win for three days now, and it just keeps chucking back my documents. Keep getting some generic 'documents not approved' message, but no actual reason why. It's doing my head in! I'm starting to think their verification platform's algorithm is totally cooked. Or maybe teh support API is just borked and nobody's actually getting my messages when I try to ask for help. It's like talking to a brick wall. I've uploaded my driver's license, bank statement, even a utility bill, all clear as day. What more do they want? Just wanna get my winnings, not solve a bloody riddle. Checked Trustpilot and Askgamblers, heaps of people whinging about withdrawals taking ages but not many specifics on the actual verification tech. Is it just me or is something fundamentally wrong with how they're handling things behind the scenes? Need some insight from fellow punters.
2026-03-07
Replying to @KangaCash:
My passport photo kept failing, said it was blurry or something, but it was crystal clear on my end.

Right? It's not just you then. I was thinking it was my crappy phone, but no. It's Rickycasino NZ's system, clearly. Seems like their verification process is designed to be as painful as possible. Saw a few comments on https://www.trustpilot.com/search?query=rickycasino about docs getting rejected for no reason too. Makes you wonder if they're just trying to delay payouts, aye.